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IT Support Plymouth Your local IT Team... 24/7

Your own IT Support team based right here in Plymouth, working hard to resolve your tech issues as quickly as possible, helping you get on with business. Small or large business or an internal IT team needing some help, our Plymouth based IT Support team can help.

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"It is always a pleasure to work with 2 Technical. Their contribution has provided a very positive momentum and I highly recommend them to every company that wants to grow with confidence. "
Josh Donald
Director - South West Holiday Parks

Benefits of our IT Support Services We pride ourselves on being there when you need us

Experts on hand

Access to a team of technology professionals with years of experience dealing with all manor of problems.

24x7 Support

Our team are here when you need us, no matter what the time of day, we have around the clock support, to make sure you meet your deadlines.

Remote Support

We use the best in class remote control software and technology to ensure we can fix 90% of your problems remotely.

Secure by Design

We follow strict IT Security guidelines and compliance with regular audits conducted externally, to ensure we exceed best practice.

Service Guarantee

If we miss a response deadline, or fail to meet any of our commitments we wont charge you.

First-Time Fix

90% of all problems are fixed on the first call, resulting in very little downtime for you and team.

FAQ

Our IT helpdesk is available 24/7 with quick resolution: 96% of our calls are answered within 10 seconds and 98% of all tech issues resolved remotely. Our experts are trained in various technologies, and have experience with all your common problems.
No, you are not too small for an IT helpdesk. In fact, having an IT helpdesk can benefit your business regardless of its size.
Our pricing is based on how many users are being helped, which makes pricing simple and easier for you, this allows you to confidently scale your business without worrying about any hidden fees or surprise costs.
Our team work with many internal IT teams already, we can assist in complex tasks or help them manage the day to day IT services that stop them from working on internal projects.
We have in-house experience with loads of different technologies Microsoft, Apple, Google, and much much more
Typically most of our agreements are 12 months. However if its not working out for either party, we wont hold you hostage!
Absolutely, in fact we encourage every client of ours to have regular visits. Most productivity affecting IT issues go ignored until the IT person “walks past”.
Of course, we live in an age where everyone is connected all the time and we can assist your team with this.

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